Privacy notice

Last updated: 22 September 2026

What this notice covers

This notice explains how Nousmata Ltd handles personal information received through this website and through enquiries about our products, partnerships and business activities. If you use the Nousmata Supplier Portal, see the Supplier Portal Privacy Policy.

Information we may collect

If you contact us, we may receive your name, email address, organisation, job title, telephone number and the information you include in your message. Our hosting and security providers may also process technical information such as IP address, browser information, timestamps and server logs needed to deliver and protect the website.

Why we use personal information

We use personal information to respond to enquiries, discuss potential commercial or technical relationships, administer our business, maintain website and information security, and establish or defend legal rights.

Lawful bases

Depending on the context, we process information because it is necessary to take steps at your request before entering a contract, to perform a contract, to comply with a legal obligation, or for our legitimate interests in operating, securing and developing our business and responding to relevant business enquiries.

Who we share information with

We may use service providers that support website hosting, email, IT, security and professional services. We only share information where reasonably necessary for those purposes, where required by law, or where you ask us to do so.

International transfers

Some technology providers may process information outside the UK. Where UK data-protection law requires safeguards for an international transfer, we use an appropriate lawful transfer mechanism or rely on an applicable adequacy regulation.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to manage an enquiry or business relationship and to meet legal, accounting, security or dispute-resolution requirements. Retention periods vary according to the nature of the information and relationship.

Your rights

Subject to the circumstances and exemptions in data-protection law, you may have rights to access your personal information, have inaccurate information corrected, request erasure or restriction, object to certain processing, and receive certain information in a portable format. Where processing is based on consent, you may withdraw that consent.

To exercise a data-protection right, contact hello@nousmata.co.uk.

Complaints

If you have concerns, please contact us first so we can try to resolve them. You also have the right to complain to the UK Information Commissioner's Office (ICO).

Cookies and similar technologies

See our cookie notice for information about storage and access technologies used by this website.

Changes to this notice

We may update this notice when our website, services or legal obligations change. The current version will be published on this page with its latest revision date.